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Why I Won’t Write Reviews on Amazon Again

The RSS of alerts on my online content from FairShare usually stays pretty quiet. Even when another site uses my content and a new alert is generated, 99% of the time a link back to my blog accompanies the post.  Even then, the post isn’t a full copy but a summary and a link. I have no problem with this, as I license my content under a Creative Commons copyright.

For those of you who aren’t familiar, here’s a 3-step process on how a blogger can protect the words she writes from being plagiarized or stolen.

1st: a blogger visits the Creative Commons website and picks which type of copyright she wants. I’ve chosen the copyright that allows other people to re-post my content, as long as they link back to me or give me credit and they don’t use my work to make money.  They can’t sell my work or use it to sell other things, even if they do link back to me.

2nd: the blogger downloads the graphic and puts it on every page of her blog.  Mine looks like this:

CreativeCommonsshot

3rd: the blogger uses various web applications to send alerts via RSS or email whenever her content shows up somewhere on the Internet.  I use FairShare to look after all my content and Google alerts to look after various keywords, including my name and blog name.  When someone uses my content, those alerts will fire me an RSS update or an email, respectively.

That’s the basic way to keep track of where your work ends up online.

When I get an alert, I immediately investigate. If everything looks OK and within the terms of the Creative Commons copyright, I leave it be. About 99% of the alerts fall within what’s called “Fair Use.” In other words, the other site that borrows my content links back to my blog, giving me credit, and the site isn’t covered in ads or selling any products.

Today I started my RSS reader and found an alert from FairShare that was in that 1%.

FairShare

FairShare showed me the site New and Used Books, where my review of NurtureShock by Po Bronson and Ashley Merryman was listed under the ad for the book. I was not credited. The full review was posted, not a partial clip. There was no link back to the Amazon site where I had posted my review, there was no link back to my blog. No link at all. And they were using my review (albeit a non-favorable one) to sell the book.
This is when I send a “cease & desist” letter. Basically, a cease & desist is a letter that says, “Please link to me or remove this content immediately. You are violating my copyright.” In other words, somebody owes me money or credit, and if you don’t delete my content from your site, you must pay me.

NewandUsedbooks is still violating my copyright because they are using my words to sell a book, but even that I could let go if they just linked to me or to my Amazon review (which links to my blog).

Here is my email to Newandusedbooks.com. It is a typical cease & desist email that I write:

“You have used my content and are violating copyright. Please either remove my book review or give me the link credit to my blog. You have taken the online reviews from Amazon.com but have not linked to that either.  I will be forwarding a copy of this message to Amazon.com.
Here is the link to your page where you violate my copyright:
http://newandusedbooks.com/index.cfm?fuseaction=zmore&manu=Twelve&prodGroup=Book&item_ASIN=0446504122&author=Po%20Bronson&SubscriptionId=0JN0QHH0QAG4YVY4FY02
Here are the first few phrases of my review:
‘Conservative agenda by non-scientists.: (2009-09-20)
New York Magazine journalists Po Bronson and Ashley Merryman team up to add commentary and more information to their articles in this new book published by Twelve, a division of the Hachette Book Group.
The last page of the book has this blurb about Twelve:’
I expect this situation to be resolved by Wednesday, Sept. 30, 2009 by 2:00 p.m. Eastern Standard Time (GMT – 5).
Thank you.
Christine Cavalier
christine@purplecar.net”

Today is Sunday. I didn’t expect a quick response, but a few minutes later I received this email from newandusedbooks.com:

“Dear Ms. Cavalier,
New and Previously Owned Books is an Amazon affiliate.  We have not “copied” anything from Amazon rather as an Amazon affiliate and by contract with Amazon, we receive by automatic “download” the books, book covers, reviews, prices, availability, etc. directly from Amazon.  We do not select what reviews to post on any given book – they are downloaded from Amazon.  We cannot control what Amazon puts on their site and we cannot add to their descriptions and cannot add a link to your blog within their downloaded review.
I hope this explains where the information is coming from and alleviates your concerns.
Vickie Denney
www.ReaderToReader.com”

I wrote back immediately, but have yet to hear a response:

“Dear M. Denney,
Thank you for writing with a prompt reply.
Does your server refresh the pages often? If we remove our content from Amazon, can we conclude that it will then be removed from your site?
-Christine Cavalier
christine@purplecar.net”

Then I went and deleted all 4 of the reviews I posted to Amazon.com, despite the reviews’ good ratings and conversations they generated.

Newandusedbooks.com passed the buck to Amazon, saying that the catalog content they lease from Amazon isn’t controlled by them (or their seemingly parent company readertoreader.com). Does Amazon strip the links before they sell the content? Or does newandusedbooks.com strip the links when they post the Amazon catalog content to their site? The response I received didn’t answer these questions, and I don’t think my follow-up email will get much of a response, either.

I don’t need to pour over Amazon’s Terms of Service. I can already guess that Amazon has standard legalese that states they own the content of all reader reviews on their site. I proceeded to delete all my reviews and decided that the few links back to my profile or blog aren’t worth it. My stats never showed very many links back to my blog from Amazon, and I don’t need to spend time building up a “reputation” on Amazon as a good reviewer.

I know, I know. I’ve been blogging since 2004, I should’ve known better. I was thinking it was an even trade-off for the potential in new blog readership. I didn’t think Amazon would sell my content without at least a link back to the original content on its own site.

This is one of those situations that critics Andrew Keen, @AmandaChapel, et al., cite when they bemoan the current practice of online retailers using free content by amateurs. Readers write free reviews on Amazon and Amazon sells them along with their catalog content to book selling sites. The Publisher’s Weekly reviews are also on Amazon, but Amazon doesn’t lease out that content because Publisher’s Weekly tells Amazon they must pay for that work. The lone avid reader/blogger has no team of lawyers looking after them like that. Amazon and other sites take advantage of readers’ want for connection, or fame, or whatever misguided motivations and sell their very-marketable, worthy content for their own profit.

What do you think of this? Has this happened to you? Do you use copyright protection on your work? Let me know in the comments.

As for me, I say, “Bye-Bye, Amazon.” Now I’m going over to Goodreads.com to see if their revenue model is based on members’ free reviews.

UPDATE: 27 Sept 2009 4:39 pm: Read the rest of this entry »

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facebook.com/christinecavalier

If you haven’t already, make sure to go over to Facebook and make an account. Once you have an account, go to facebook.com/username to pick out a “vanity URL” for your Facebook profile.

A Vanity URL is a website application’s unique web address for your profile. Until now, Facebook’s URLs were a combination of odd symbols, numbers and letters that had nothing to do with your name. Now you can have a URL that is similar to your name or preferred username (if you get there in time OR if you have a very unique name).  My vanity Facebook URL is facebook.com/christine.cavalier .

Chris Brogan, a social media guy who is one of the area’s more prominent leaders, didn’t choose the URL facebook.com/chrisbrogan. In fact, he didn’t choose anything for several precious hours after the vanity url registration opened up, in which time someone else snapped up the name.  He was at odds with the effects of URLs, naming and applications have on his identity. As he says on his blog:

“It’s never about the sites and services. Never forget that. YOU add value to them, not the other way around. “

This is true, but I tend to think a name is the quickest way to find a person anywhere; Having the vanity URL as your name would be most prudent, especially since Facebook’s search engine is notorious for bringing up all sorts of flotsam when you are looking for friends. I oftentimes type a vanity URL in my browser’s address field, e.g. twitter.com/johnsmith, in the off chance I may just find the John Smith I want on Twitter.com with little effort. I want Facebook to work for me this way, too. I toyed with registering facebook.com/purplecar, but instead stuck with my name. I run the risk of someone else registering that vanity URL, because Facebook allows you only one. This was something I could live with, because eventually I will probably phase out “purplecar” altogether. I own my domain name, so perhaps I’ll move to that URL and make “purplecar” a quaint username I offer in chatrooms.

I digress.

Will life end because Chris Brogan’s vanity URL is facebook.com/dotchrisbrogan? No. Will your life end if you don’t rush over to facebook right now and sign up? No. But you will be online somewhere soon, and you will have to choose your tattoo like the rest of us. What will yours be?

-PC

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(If you aren’t familiar with Twitter, hop on over to Common Craft and watch this video.)

How to Start Using Twitter.

twitterheadSo you’ve gone over to Twitter.com and signed up.  Congratulations, you’re a Tweeter!  Now what?  What do you use it for?  How do you find people to follow?  How to get people to follow back?

First things first.  You must do the following 3 things when you sign up to Twitter:

1. Upload a picture (any picture will do, but one of your face is best.  G-rated helps too).
2. Fill out a bio, including Location.
3. Provide a URL, even if it is your MySpace page.

A picture, a bio, and a URL go a long way in making you appear to be someone who wants to join the community.  (I also advise new users to keep away from putting numbers in their username as this tends to look spammy.)

TIP: Don’t be afraid to change your bio sometimes.  I personally change my bio every few weeks.  It gives my followers some variety and a way to learn a little bit more about me with every tweak.  Still, I keep the common elements in the bio field (e.g. “writer” and “techie geek”).

OK, you’re all set up.  Now what?

Now you start following people.  To follow a person means that you subscribe to their feed; you see everything they tweet out in the public timeline.

Hopefully you know a person or two to follow to get you started.  If you don’t know a soul on Twitter, follow me!  If that isn’t enough for you (which, I can’t imagine), then start searching for people who share your interests.  You can do this in a few ways.

Search locally.  An ADOBE AIR application called TwitterLocal will show you tweets from people in whatever area you specify.   It doesn’t work that well but it does work enough for you to find some local people.

TIP: After you’ve downloaded the free AIR application, check out Twhirl and Tweetdeck for great Twitter interfaces.

Search Google with the following syntax to find a bunch of people to follow:  Term location site:twitter.com (replace “term” with “writer” “doctor” “juggler” or whatever you’re looking for, and put your city in the “location” part.  My favorite search is writer philadelphia site:twitter.com).

Twitter Grader allows you to put in your city and see the top Tweeters (I’m usually around #12 for Philly).  Follow a few that sound interesting.  Tweet them (type @ then their username, no spaces.  Type your message, then hit send).  Start conversations.  Most people usually follow back.

Twellow is a service that helps people find niches on Twitter.  There are so many of these types of sites popping up everyday.  Just look for them.

TIP:  Under the Notices tab in your Twitter Settings is the word “@Replies” next to a little pulldown menu.  [See picture]twitternotices.  Until you are very familiar with Twitter, I suggest that you set it to “Show me all @replies.”  This helps you find new people to follow.  If someone sends an @reply to someone else that seems interesting, check out the person they are @replying to.  Do this by clicking on the username or typing http://twitter.com/username in your browser’s URL (replace “username” with whatever came after the @ in the person’s tweet).  You may find that the person on the other side of the conversation may be just the kind of person you’re looking for.  Once you are comfortable with Twitter and have found enough interesting people to follow, then you can change this setting to “Show me @replies to people I’m following.”  Doing so will keep the noise in your stream to a minimum.

How to get people to follow back?

Usually people will follow back once you follow them.  If they don’t, don’t worry about it.  There’s way too much emphasis in the social media world about number of followers.  Follower numbers are not trustworthy; as cool as Twitter is, spammers abound, which send follower rates through the roof but make those rates totally bogus.  Don’t waste your 140 characters per tweet on desperate pleas for followers either.  Just Tweet out things that interest you: links, quotes, musings, etc.

TIP: Under settings at the very bottom of the page is a checkbox next to Protect My Updates.  twitterprotectDon’t check this box.  If you protect your updates right away, you won’t get any followers and it will be nearly impossible for people to have conversations with you.  Private tweeting is more of an advanced Twitter function and requires a little learning curve.

Don’t follow thousands of people.  To start out, try about 20 people on for size.  See how the timeline suits you.  See if people are following back.  One of the biggest mistakes that I see constantly is the Major Follow Move.  Newbies start on Twitter then click follow buttons all up and down the timeline like a squirrel hoarding nuts in November.  DO NOT DO THIS.  That’s a dead give-away for “spammer.”  In fact, the spammer Major Follow Move had gotten to be such a problem that the Twitter.com staff have now put a 2,000 person cap on new follows.  You can’t follow more than 2000 people if your follower::followee ratio is too out of whack.

So, as people follow you back, follow more people.  Grow your network slowly.  You can always watch the humongous public timeline if you’re bored (Japanese kids are writing novels on Twitter, so be forewarned if you want to absorb the world’s public tweets).

Last but not least, the big question:  What the heck do I use this for?

Great question.  Once you are familiar with tweeting, you’ll have learned that the simple answers to “What are you doing?” don’t really elicit intellectually stimulating conversations.  I don’t use that prompt much anymore myself.  Telling my followers “I’m getting my roots done” doesn’t really keep my anyone interested.   As a freelancer and stay-at-home mom, I use Twitter as my water-cooler, my board room, my lunch table, and my happy hour.  I send out questions to the group that sometime roll into heated debates among many users.  Sometimes I retweet a funny link someone else sent me.  Just wing it for now.  You’ll get into the swing of things.

TIP: Search the internet for 3rd party tools that work with Twitter (it’s ok to give your password to the apps, just make sure your Twitter password isn’t the same as your banking or email or any other password).  The Twitter search functions may help you figure out what you want to do with your account and who you may want to follow.  Check out this wiki to get started.

Twitter is one of those litmus tests in life: what you put into it will be what you get out of it.  Find your people.  Start connecting.

And try your hardest to avoid addiction.  :)

Here’s the Better Philly video segment. It’s definitely a very cursory introduction and it is geared toward stay-at-home moms:

Second video, learn about Joey Fortman’s bubble tweet:

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Book Review:  The Power of Less by Leo Babauta (Hyperion 2009)

Book Cover

Book Cover

True to its name, the Power of Less is short.  170 pages.  The non-fiction work follows the traditional how-to book formula to employ numbered lists of steps.  That’s where the commonalities with traditional how-to books end.  In an amongst the tried-and-true lists are the author’s musings about his website and its members, his own struggles, and how to use the internet to keep your life simple.  Did that last bit sound counter-intuitive?  It isn’t.  Mr. Babauta doesn’t pull punches about internet addiction and distraction, but as he is directing you toward websites, he is telling you how to rein in your unproductive internet use.  He uses the concept of Haiku to demonstrate this in the very early pages of the book.  (Too bad he didn’t use Twitter’s 140 character limit!  Same idea, though, and one that Mr. Babauta is taking seriously.)

This tiny tome definitely isn’t for back-to-nature types.  Although the Buddhist concept of mindfulness pervades the theme of the book, Mr. Babauta promotes the beauty of internet tools on almost every page.  For the most part, it works.  After reading the book, I can see how “teh.interwebz” can add some Zen to your life.  A few times, though, I felt a little over-pitched on the author’s own website.  He is obviously very proud of his online community, but multiple mentions of a website went against the single-tasking posits of the book: Why keep mentioning a website at the same time you are telling me to stay off the internet and concentrate on one thing at a time?  Also, he never mentions the beauty of hiring a personal organizer.  I hired a professional a few years ago to prepare a room for my soon-to-be-born son and I’ll never try to tackle a big clean out/organizing project on my own again.  Professional organizers are THAT worth it.

Those have to be my only complaints about The Power of Less.*  All in all, this is a good little book with some great logic in it, as well as links and suggestions on how to use today’s tools to make your life better.  A short book that combines technology advancements with wisdom of the ages is just the kind of focus that we muti-taskers need to help us calm the chaos that surrounds us online and off.

Take a look through it next time you are at the library or the bookstore.  If you take away one helpful hint (which you are very likely to do), it’ll be worth it.

*I linked to half.com because as many of you know, my husband worked for them in the very early startup days.  I know a lot of people but suprisingly, I actually don’t know the author Leo Babauta and hadn’t heard of him until I ran across The Power of Less. I wasn’t paid or compensated in any way for anything in this post.  I am never paid in any way for any post on PurpleCar.net.  PurpleCar is purely my work and my opinions.  I’ll always be honest with you — well, as much as I’m honest with myself, anyway.  I know I’m usually rougher in my book reviews, but I actually did like this book.  Go figure.

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Since attending podcamp philly, I’ve come upon a bunch of cool new sites lately, like BlipTV, Viddler, Upcoming and Twitter. One in particular is quite fun: StumbleUpon. Stick in the types of websites you’d like to surf to, download a toolbar and click. “Writing” is a category, “Poetry” is a category. How cool is that? I wrote this poem at isnoop after “stumbling” upon it. I call the poem “Weaving.”

Fridge Magnet Poetry

It reads:

as the first build

changes

your world,

grow one country on the net:

write words

ripe and needy and

stand with every

sentence

in life two.o

(my little nod to the phenomenon we all call Web 2.0)

As most of you know, fridge poetry must be constructed out of a very finite amount of pre-set words. Instead of restraining creativity, this actually brings out extraordinary inventiveness, sometimes producing great poems. There have been entire books published in the regular mass market with amateur poets’ submitted fridge work.

I’m not saying my poem is publish worthy, but making it was fun! StumbleUpon’s “directed” surfing can bring you towards your creative center, be it fridge poetry or free code. Don’t waste time, spend it!

-PC

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