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Information Apocalypse: Google and China

Google has decided to lift the government-legislated censorship it was conducting in China. This means that Google is now open and the Chinese can search on any term and get the same results you and I get. This is new.

I’ll leave the political implications to other bloggers. Right now, I want to share a recent experience with censored information that has left me reeling.

Last month my British friends on Twitter (some real life friends, some just close online contacts) sent me some links about the true living conditions for Palestinians. I am ashamed to admit it, but I truly had no idea. I know, the information is out there, but I just never saw it. I don’t know why. But just existing in life, here are the messages I get from American media and culture:

*Israelis and Palestinians have never been at peace for thousands of years, and there is nothing we can do about it.

*Palestinians are lavished with supplies, including arms, by other muslim Middle Eastern countries.

*Palestine is the greatest risk to our security in the Middle East.

The list goes on, but you get the gist. The information my friends sent me blew all of these messages to shreds; they just aren’t true. It has brought the meaning of “disrupt” to my very core. It’s uncomfortable. I’ve shed tears over it (here’s a comparison: I shed tears maybe twice about 9/11. One of those times being on 9/11/2001 when I thought a friend was in the Towers).

With Google opening up its search engine, I wonder what kind of disruption is happening with the Chinese people. Are they wise enough to take advantage of this likely short period of time to feverishly look up all the information on Human Rights activists or Democracy? What happens when they find that information that has been withheld from them? Will they feel sad or angry? Will their hearts be heavy with feelings of uselessness as mine is with Palestine? I am just one person. What if millions of people in China learn that their government is not the loving and protective big brother it purports to be?

My friend Eric Rice has a fantastic term for this: Infocalypse: an apocalypse of information. It’s information coming in from all sides, a flash flood of opinion, news, truth and falsehoods. How do we raise children in this? How do we introduce censored/closed cultures to this? How do we find out when we, ourselves, are being censored and what do we do about it?

How do we wean ourselves off it? We are begging for more and more and more information from Haiti. Right now, we would take information from the most biased, evil person on the streets in Haiti. We will absorb their tweets like water on cracked desert soil. We will work to restore their electricity so we can get them internet access, so they can get information themselves.

Don’t get me wrong. I am not a fan of censorship, and I’m now so accustomed to surfing the waves of info that I am disrupted when I find that some particular waves have been stopped without my knowledge. I’m a big fan of info. But as a parent and a US citizen, I’m wondering what the effect of an infocalypse will have on a oppressed culture and unsuspecting individuals in the long run.

What say you, my fellow superhighway drivers?

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According to Symantec, “Porn” is a term most searched on the internet by children less than 7 years old.  This means many things, but one thing I’ve been thinking about is that an astoundingly awesome “good-karma” opportunity for Google and Symantec is fading away as we speak.

Symantec collects data on millions’ of users search habits. Their service, OnlineFamily.Norton, is a web monitoring service where parents can create profiles for each child and monitor their online activities. The company has mined data on millions of searches performed by the children who have Norton profiles. Symantec has amassed the data into a report. Symantec doesn’t reveal the number of children who have profiles, but the mere number of searches mined (over 14 million) lends us the information that Symantec must have many thousands of children’s profiles in their system (I trust these data and the sample. As a researcher, I think these data represent the general population fairly accurately).

For kids reported to Symantec as being under 7 years of age, the term “Porn” is #4 most popular on the list. Does this mean that children are hyper-sexualized? No. It means that kids are using the internet to look up definitions of words they hear. They don’t want an example of pornography; they want to know what the word means. They are afraid to ask in fear of “getting in trouble,” so they do what they know how to do: they stick the term into a search bar. Much research shows that although small children can be curious about sex and pornography, healthy young children tend to avoid interacting with adult x-rated media. Wake up and smell the opportunity, Google and Symantec!

These are the results from today’s Google search on the term “porn.”

prngooglesearch

Notice the lack of plain definitions anywhere. Google, Symantec and perhaps Merriam-Webster are missing a golden opportunity to better the world and to get some great press. They should gather forces to ensure that the top search result for “porn” links to an informative but simple definition of the term. (I’d suggest linking to Wikipedia, but the entry for “Pornography” isn’t appropriate for young children. If Wikipedia could get the image off the entry and lock down any editing, the site may have a fighting chance to get in on this American PR Dream.) If they can throw in a few quotes about kids’ behavior from a psychologist or a prominent internet researcher like danah boyd, I’m sure Main Stream Media would pick up the story. Mothers everywhere would feel all warm and fuzzy inside, Google would boost its reputation as THE 1-stop family shop for searching, and Symantec would sell a bunch more products.

You may counter my idea with Google’s claimed practice of not manipulating search results. This is easy to fix: Google could sell or donate the “sponsored link” at the top of the search results page. Google could commit to selling or donating that particular sponsored link to only educational sites like Merriam-Webster or Carnegie-Mellon University. Merriam-Webster or Carnegie-Mellon could use the space to not only define the term but link to their other educational resources.

Do how about it, guys? When opportunity this great knocks, I’m surprised it’s taking so long to answer the door!

Let me know what you think in the comments.

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Interview: J.C. Hutchins

iProngJCcoverHop on over to iProng magazine to read my interview with podcaster and author of the popular 7th Son trilogy. J.C. Hutchins.

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The Fattening of America is written by economist Eric Finklestein. The book outlines the behaviors and policies behind obesity in America from an economist’s view. I personally wish he delved into the corn subsidies more deeply (it was almost as if he was afraid to broach the subject!), but it’s still a very well-referenced book with tons of information that may just change your perspective on healthcare, government and fat people. The author utilizes his obese “Uncle Al” as an example of a “ultility maximizing” person who is truly just making economical decisions that result in his obesity.

Sometimes my eyes dulled over at the sheer amount of info in this book, but mostly the author is funny, hip, engaging and insightful. The book is definitely germane to the current healthcare debate, and is a must-read for anyone who would like to argue both sides intelligently. The references are top-notch and most are searchable on the Internet. We all really need to know where the money is truly going. Take a look at this book and be amazed.fattening

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FTC Publishes New Guidelines for Bloggers.

See the original press statement here:  http://www.ftc.gov/opa/2009/10/endortest.shtm

For Release: 10/05/2009
FTC Publishes Final Guides Governing Endorsements, Testimonials
Changes Affect Testimonial Advertisements, Bloggers, Celebrity Endorsements

The Federal Trade Commission today announced that it has approved final revisions to the guidance it gives to advertisers on how to keep their endorsement and testimonial ads in line with the FTC Act.

The notice incorporates several changes to the FTC’s Guides Concerning the Use of Endorsements and Testimonials in Advertising, which address endorsements by consumers, experts, organizations, and celebrities, as well as the disclosure of important connections between advertisers and endorsers. The Guides were last updated in 1980.

Under the revised Guides, advertisements that feature a consumer and convey his or her experience with a product or service as typical when that is not the case will be required to clearly disclose the results that consumers can generally expect. In contrast to the 1980 version of the Guides – which allowed advertisers to describe unusual results in a testimonial as long as they included a disclaimer such as “results not typical” – the revised Guides no longer contain this safe harbor.

The revised Guides also add new examples to illustrate the long standing principle that “material connections” (sometimes payments or free products) between advertisers and endorsers – connections that consumers would not expect – must be disclosed. These examples address what constitutes an endorsement when the message is conveyed by bloggers or other “word-of-mouth” marketers. The revised Guides specify that while decisions will be reached on a case-by-case basis, the post of a blogger who receives cash or in-kind payment to review a product is considered an endorsement. Thus, bloggers who make an endorsement must disclose the material connections they share with the seller of the product or service. Likewise, if a company refers in an advertisement to the findings of a research organization that conducted research sponsored by the company, the advertisement must disclose the connection between the advertiser and the research organization. And a paid endorsement – like any other advertisement – is deceptive if it makes false or misleading claims.

Celebrity endorsers also are addressed in the revised Guides. While the 1980 Guides did not explicitly state that endorsers as well as advertisers could be liable under the FTC Act for statements they make in an endorsement, the revised Guides reflect Commission case law and clearly state that both advertisers and endorsers may be liable for false or unsubstantiated claims made in an endorsement – or for failure to disclose material connections between the advertiser and endorsers. The revised Guides also make it clear that celebrities have a duty to disclose their relationships with advertisers when making endorsements outside the context of traditional ads, such as on talk shows or in social media.

The Guides are administrative interpretations of the law intended to help advertisers comply with the Federal Trade Commission Act; they are not binding law themselves. In any law enforcement action challenging the allegedly deceptive use of testimonials or endorsements, the Commission would have the burden of proving that the challenged conduct violates the FTC Act.

The Commission vote approving issuance of the Federal Register notice detailing the changes was 4-0. The notice will be published in the Federal Register shortly, and is available now on the FTC’s Web site as a link to this press release. Copies also are available from the FTC’s Consumer Response Center, Room 130, 600 Pennsylvania Avenue, N.W., Washington, DC 20580.

The Federal Trade Commission works for consumers to prevent fraudulent, deceptive, and unfair business practices and to provide information to help spot, stop, and avoid them. To file a complaint in English or Spanish, visit the FTC’s online Complaint Assistant or call 1-877-FTC-HELP (1-877-382-4357). The FTC enters complaints into Consumer Sentinel, a secure, online database available to more than 1,700 civil and criminal law enforcement agencies in the U.S. and abroad. The FTC’s Web site provides free information on a variety of consumer topics.

MEDIA CONTACT:
Betsy Lordan
Office of Public Affairs
202-326-3707
STAFF CONTACT:
Richard Cleland
Bureau of Consumer Protection
202-326-3088

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