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Why I Won’t Write Reviews on Amazon Again

The RSS of alerts on my online content from FairShare usually stays pretty quiet. Even when another site uses my content and a new alert is generated, 99% of the time a link back to my blog accompanies the post.  Even then, the post isn’t a full copy but a summary and a link. I have no problem with this, as I license my content under a Creative Commons copyright.

For those of you who aren’t familiar, here’s a 3-step process on how a blogger can protect the words she writes from being plagiarized or stolen.

1st: a blogger visits the Creative Commons website and picks which type of copyright she wants. I’ve chosen the copyright that allows other people to re-post my content, as long as they link back to me or give me credit and they don’t use my work to make money.  They can’t sell my work or use it to sell other things, even if they do link back to me.

2nd: the blogger downloads the graphic and puts it on every page of her blog.  Mine looks like this:

CreativeCommonsshot

3rd: the blogger uses various web applications to send alerts via RSS or email whenever her content shows up somewhere on the Internet.  I use FairShare to look after all my content and Google alerts to look after various keywords, including my name and blog name.  When someone uses my content, those alerts will fire me an RSS update or an email, respectively.

That’s the basic way to keep track of where your work ends up online.

When I get an alert, I immediately investigate. If everything looks OK and within the terms of the Creative Commons copyright, I leave it be. About 99% of the alerts fall within what’s called “Fair Use.” In other words, the other site that borrows my content links back to my blog, giving me credit, and the site isn’t covered in ads or selling any products.

Today I started my RSS reader and found an alert from FairShare that was in that 1%.

FairShare

FairShare showed me the site New and Used Books, where my review of NurtureShock by Po Bronson and Ashley Merryman was listed under the ad for the book. I was not credited. The full review was posted, not a partial clip. There was no link back to the Amazon site where I had posted my review, there was no link back to my blog. No link at all. And they were using my review (albeit a non-favorable one) to sell the book.
This is when I send a “cease & desist” letter. Basically, a cease & desist is a letter that says, “Please link to me or remove this content immediately. You are violating my copyright.” In other words, somebody owes me money or credit, and if you don’t delete my content from your site, you must pay me.

NewandUsedbooks is still violating my copyright because they are using my words to sell a book, but even that I could let go if they just linked to me or to my Amazon review (which links to my blog).

Here is my email to Newandusedbooks.com. It is a typical cease & desist email that I write:

“You have used my content and are violating copyright. Please either remove my book review or give me the link credit to my blog. You have taken the online reviews from Amazon.com but have not linked to that either.  I will be forwarding a copy of this message to Amazon.com.
Here is the link to your page where you violate my copyright:
http://newandusedbooks.com/index.cfm?fuseaction=zmore&manu=Twelve&prodGroup=Book&item_ASIN=0446504122&author=Po%20Bronson&SubscriptionId=0JN0QHH0QAG4YVY4FY02
Here are the first few phrases of my review:
‘Conservative agenda by non-scientists.: (2009-09-20)
New York Magazine journalists Po Bronson and Ashley Merryman team up to add commentary and more information to their articles in this new book published by Twelve, a division of the Hachette Book Group.
The last page of the book has this blurb about Twelve:’
I expect this situation to be resolved by Wednesday, Sept. 30, 2009 by 2:00 p.m. Eastern Standard Time (GMT – 5).
Thank you.
Christine Cavalier
christine@purplecar.net”

Today is Sunday. I didn’t expect a quick response, but a few minutes later I received this email from newandusedbooks.com:

“Dear Ms. Cavalier,
New and Previously Owned Books is an Amazon affiliate.  We have not “copied” anything from Amazon rather as an Amazon affiliate and by contract with Amazon, we receive by automatic “download” the books, book covers, reviews, prices, availability, etc. directly from Amazon.  We do not select what reviews to post on any given book – they are downloaded from Amazon.  We cannot control what Amazon puts on their site and we cannot add to their descriptions and cannot add a link to your blog within their downloaded review.
I hope this explains where the information is coming from and alleviates your concerns.
Vickie Denney
www.ReaderToReader.com”

I wrote back immediately, but have yet to hear a response:

“Dear M. Denney,
Thank you for writing with a prompt reply.
Does your server refresh the pages often? If we remove our content from Amazon, can we conclude that it will then be removed from your site?
-Christine Cavalier
christine@purplecar.net”

Then I went and deleted all 4 of the reviews I posted to Amazon.com, despite the reviews’ good ratings and conversations they generated.

Newandusedbooks.com passed the buck to Amazon, saying that the catalog content they lease from Amazon isn’t controlled by them (or their seemingly parent company readertoreader.com). Does Amazon strip the links before they sell the content? Or does newandusedbooks.com strip the links when they post the Amazon catalog content to their site? The response I received didn’t answer these questions, and I don’t think my follow-up email will get much of a response, either.

I don’t need to pour over Amazon’s Terms of Service. I can already guess that Amazon has standard legalese that states they own the content of all reader reviews on their site. I proceeded to delete all my reviews and decided that the few links back to my profile or blog aren’t worth it. My stats never showed very many links back to my blog from Amazon, and I don’t need to spend time building up a “reputation” on Amazon as a good reviewer.

I know, I know. I’ve been blogging since 2004, I should’ve known better. I was thinking it was an even trade-off for the potential in new blog readership. I didn’t think Amazon would sell my content without at least a link back to the original content on its own site.

This is one of those situations that critics Andrew Keen, @AmandaChapel, et al., cite when they bemoan the current practice of online retailers using free content by amateurs. Readers write free reviews on Amazon and Amazon sells them along with their catalog content to book selling sites. The Publisher’s Weekly reviews are also on Amazon, but Amazon doesn’t lease out that content because Publisher’s Weekly tells Amazon they must pay for that work. The lone avid reader/blogger has no team of lawyers looking after them like that. Amazon and other sites take advantage of readers’ want for connection, or fame, or whatever misguided motivations and sell their very-marketable, worthy content for their own profit.

What do you think of this? Has this happened to you? Do you use copyright protection on your work? Let me know in the comments.

As for me, I say, “Bye-Bye, Amazon.” Now I’m going over to Goodreads.com to see if their revenue model is based on members’ free reviews.

UPDATE: 27 Sept 2009 4:39 pm: [continue reading…]

24 comments

Book Review: NurtureShock by Bronson and Merryman

Book Review:

nurtureshockNurtureShock: New Thinking about Children

Po Bronson & Ashley Merryman 2009

New York Magazine journalists Po Bronson and Ashley Merryman team up to add commentary and more information to their articles in this new book published by Twelve, a division of the Hachette Book Group.

The last page of the book has this blurb about Twelve:

“TWELVE was established in August 2005 with the objective of publishing no more than one book per month. We strive to publish the singular book, by authors who have a unique perspective and compelling authority.”

They lost me at “compelling authority.”

Po Bronson and Ashley Merryman are journalists, not scientists. This book isn’t a synthesis of research; it’s an opinion piece with a conservative bent (indeed, Ashley Merryman’s back-flap bio boasts that she “lives in Los Angeles, where she runs a church-based tutoring program for inner-city children.”)

I’m not advocating gatekeeping; there’s definitely a place for independent research and grass-roots efforts. Child Psychology isn’t one of those places. NutureShock is just another parenting book in a long line of books written by reporters for profit. The authors have a reputation for reporting on overlooked studies with rare results, as they boast in their chapter notes that their New York Magazine articles were popular. Compiling and expounding on past work seems to be the best way to write a book these days; this doesn’t mean that the articles, as a book, make a cohesive or worthy statement.

Basically, I found the book to be the amateur, armchair science that is fun to read in small bites while on the train. Read it for entertainment purposes, but don’t implement the few approaches outlined at home; they aren’t tested enough, and the results have yet to be repeated to gain respect in academia.

The book does, unwittingly, bring up some good points about statistics, studies, and systemic judgments based on those studies. Statistics and study results are nothing to respect when presented alone. The best way to make decisions about anything is to weigh multiple instances of evidence, to never rely on one event. The authors do their best to rip up school district decisions on testing, anti-obesity and anti-bullying programs, by claiming these decisions were not based on scientific results but just made using traditional thought and instinct. While some programs in districts may be made more based on hope than science, the majority of IQ testing and other educational programs are based on years of study and a large meta-analysis of results of hundreds of studies. To suggest otherwise, as the authors do, is hasty, irresponsible, and insulting to educational scholars, teachers, and parents.

The authors proceed to cite a study here, a successful preschool program there, to illustrate their point that decisions about children should be based on evidence. I agree. But A LOT of evidence. Not an anecdotal story or two (which the authors provide), nor 1 or 2 labs that keep getting the same results for their handful of articles. The authors bemoan the lack of long-term studies in almost every chapter, yet fail to mention the very sophisticated and accurate methods of behavioral statistics answers this issue.  They sing praises of a preschool program called Tools of the Mind, but conveniently forget to list the challenges associated with the program.  This book is a thinly disguised attempt to steer the conversation toward a conservative agenda in education.

The writing is ok. Their lack of academic tone in parts is jarring. For example, on page 190, the authors use colloquial language where they shouldn’t have:

“… a separate word to distinguish the kind of popular teen who diminishes others –in Dutch, for instance, the idiomatic expression popie-jopie refers to teens who are bitchy, slutty, cocky, loud and arrogant.”

An academic article would have used words like “promiscuous,” “disagreeable,” and “condescending,” especially since the Dutch don’t use the English colloquial words that are listed. I also question the choice of listing the derogatory words for females first, or at all.

At times the authors conduct their own “studies,” but we should disregard these results. We have no idea what the sampling was, what the control group was given (if there even was a control group), or how the study was designed at all.  Until their results can be repeated many times, then one-off studies should merely bring up ideas for further study.

The only good that comes out NutureShock is the reminder to hold studies, especially those recounted by non-scientist media, in suspicion. If you are planning to pick up this book, read it for entertainment purposes only.  It may make you think a bit differently in some aspects of child-rearing, like how your teen may see arguing as the opposite of lying, or how we whites actively avoid talking about race. The authors should have stayed with reflecting trends in traditional parenting, and avoided passing themselves off as authorities.

16 comments

PODCAMP PHILLY coming up!

PodcampPhillylogoAre you ready for what’s NEXT in new media?

Are you new to new media like blogging, podcasting, Twitter, Facebook, and wondering where to get started?

Are you a veteran of all things 2.0 and wondering what’s just around the corner?

PodCamp Philly, now in its 3rd year, aims to help you answer these questions and many more. On October 3 -4, 2009 at Temple University’s Tuttleman Learning Center, PodCamp Philly will bring together the best and the brightest – including you – for two days of learning, sharing, and growing your social media skills. Podcamp Philly, Philadelphia’s largest digital media, community-based unconference, also includes SearchCamp with sessions geared towards helping you better understand how to optimize all your web-based products so they can be found easier by search engines. For the first time, Podcamp Philly is also partnering with Social Media Club, who are adding special sessions on leveraging social media tools for business.

Who should attend PodCamp Philly?

You. It doesn’t matter where you are on your social media journey, whether you just starting podcasting yesterday or whether you’re one of the decade-long bloggers. It doesn’t matter whether you’re the CEO of a Fortune 500, a director of a non-profit, or a guy who likes to knit on the air. What does matter is that you are an expert in something. You have questions AND answers, and PodCamp Philly is the best opportunity to contribute and learn all at once.

What will you learn at PodCamp Philly?

PodCamp is driven by what YOU want to learn and share. Twitter? Sure. Facebook? Of course. Blogging? Definitely. Podcasting? By the bucket. More important, we want you, as you register, to consider leading a session in which you pose a burning question that you absolutely must get the answer to. Maybe you need to know how to figure out the ROI of Facebook. Maybe you need to learn how to make great Internet video. Whatever your burning question is, we want you to ask it at PodCamp.

Take a look at some of the planned topics:

* Social Media Optimization – Enhancing SEO
* Project Management and Podcasting
* Online Revenue Strategy
* Bootcamp Express – Your Social Media Plan in 60 Minutes or Less
* Educators: tools, triumphs and tips
* How to Cure Social Media Anxiety

* Podcasting on the Cheap

Ready to get started?

PodCamp Philly is a mere $20 to participate, but we guarantee you’ll get so much more. Register today, as space is limited.

Register for Podcamp Philly today!

After you’ve registered, share this with your network and invite them to come to PodCamp Philly with you!

1 comment

On line vs. Online?

From Merriam-Webster’s.com (get the subscription – it’s totally worth it!)

“Q. Please explain which is correct usage: online and on line.

A. Merriam-Webster’s Collegiate Dictionary, Eleventh Edition defines online as an adjective meaning “connected to, served by, or available through a system and especially a computer or telecommunications system (as the Internet); also: done while connected to such a system.” This meaning is used in phrases such as “an online database” and “online shopping.” Online is also used as an adverb in phrases such as “shopping online” or “researched online.”

On line is defined in Merriam-Webster’s Collegiate Dictionary, Eleventh Edition as “in or into operation.” It is used in phrases such as “the factory came on line last year” or “the new system will be on line soon.”

Our research shows that the closed form online and the open form on line are the most common stylings used in these contexts. You should be aware however, that there is variation in usage, and on line will sometimes appear with the meanings described for online above, and vice versa. Also, the form on-line is not uncommon, especially with the meanings given for online above.”

3 comments

Poetry Workshop in Philly


magnetic poetry

Originally uploaded by surrealmuse

This poetry workshop is run by my writing associates at Philadelphia Stories. If you are a writer in Philly, consider taking this course.

Philadelphia Stories Poetry Workshop: An 8-week workshop from the area’s popular literary magazine that offers writing tips, assignments, and peer critique.

Moderator: Eileen Moeller has an M.A. in Creative Writing from Syracuse University. Her poems have appeared in Melusine, The Wild, Umbrella, The Fox Chase Review, Comstock Review, Feminist Studies, The Paterson Literary Review, Caprice, Blue Fifth Review, and Philadelphia Stories, as well as in anthologies: Women.Period, Paterson: A Poet’s City, Cries of the Spirit: A Celebration of Women’s Spirituality, Claiming the Spirit Within: A Sourcebook of Women’s Poetry, Fine China: Twenty Years of Earth’s Daughters, and The Nerve: Writing Women of 1998. Her poem “Milk Time” recently won First Prize in The 2009 Allen Ginsberg Awards Contest, at Passaic County Community College. Two of her poems have also been chosen for inclusion in the next Best of Philadelphia Stories anthology. Eileen has a website: Body in Transit, at www.skinnycatdesign.co.uk/eileen/index2.html/ and a blog: And So I Sing: Poems and Iconography, at http://eileenmoeller.blogspot.com/

[continue reading…]

2 comments